Drive deeper customer engagement with secure, personalized communications across SMS, RCS, Email, Voice, WhatsApp, and more.

Telco

A better way to manage the telco customer experience

Drive cost efficiencies, reduce churn, and maximize your revenue streams with Millet’s programmable cloud communications platform.

REVENUE GROWTH

Maximize the value of your digital sales channels

Our cloud communications platform enables you to grow the value of your existing telecom customers and boost acquisition. Increase engagement, conversion, and revenue with an omnichannel strategy and unified management of your owned and third-party channels. 

HIGHER CUSTOMER RETENTION

Increase customer satisfaction, reduce churn

Unlock higher customer satisfaction and lower churn with a digital-first customer experience. Benefit from additional digital channels for personalized customer support, and cross-sell and up-sell campaigns to drive growth.

GREATER COST EFFICIENCIES

Enhance customer support, reduce costs

Cut operational costs and boost agent efficiency. Adopt our cloud contact center and enhanced conversational tools to reduce inbound calls and improve resolution times.